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Q: Is it original? +
A: To ensure the authenticity of our products, we only source our item from authorized reseller or importer only. Additionally, every item sold on Zeposhop comes with a warranty for your peace of mind.
Q: When will I get my delivery? +
A: All orders are generally dispatched within 48 hours after the confirmed order. We use reputable courier companies such as Bluedart, Ecom, Delhivery, etc. Typically, orders are delivered within 4-5 working days. Delivery times may vary in rural areas.
Q: What is the return and refund policy? +
A: We have a 7-day replacement policy from the date of delivery. If you receive a defective or damaged item, you can request a replacement within this period. Refund is only possible if we are unable to provide a replacement or if the item is no longer in stock.
Q: What are the payment modes? +
A: We accept various payment modes, including UPI, credit cards, debit cards, Net Banking, Wallet, PhonePe, Paytm, G-Pay etc. You can find the complete list of accepted payment methods during the checkout process.
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